Subscription Terms
1. Free Trial
We may offer a free trial subscription service. Unless you cancel at least 24 hours before the end of the
free trial period, you will automatically be charged the price displayed on the payment screen for the
selected subscription period.
2. Subscription
Subscriptions will automatically renew at the end of each period (weekly, monthly, 6 months, annually, or
other periods depending on the option you select at the time of purchase) until you cancel.
3. Payment Method
Payments will be charged through the payment method you provided when confirming your purchase. You authorize
us to charge the applicable subscription fee to the payment method you submitted.
4. Cancellation
Cancelling the subscription will disable automatic renewal, but you will still have access to all
subscription features for the remainder of the current period. Please note that deleting the app will not
cancel your subscription.
- If you purchased a subscription or activated a free trial on the App Store: You can cancel the free
trial or subscription anytime by disabling auto-renewal through your Apple ID account settings. To avoid
being charged, you must cancel at least 24 hours before the end of the free trial or current
subscription period in your Apple ID account settings. You manage your subscription independently. For
more information on managing subscriptions (and how to cancel subscriptions), please visit Apple's
support page - https://support.apple.com/en-us/HT202039.
- If you purchased a subscription or enabled a trial on Google Play: You can cancel the trial or
subscription anytime by disabling auto-renewal in your Google Play account settings. To avoid being
charged, you must cancel at least 24 hours before the end of the trial period or current subscription
period in your account settings. You manage your subscription independently. For more information on
managing subscriptions (and how to cancel subscriptions), please visit Google's support page - https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en.
- If you purchased a subscription or activated a free trial on our website: You can cancel the free trial
or subscription at least 24 hours before the end of the free trial period through your website account
or PayPal settings.
5. Changes
To the fullest extent permitted by applicable law, we may change subscription fees at any time. We will
provide reasonable notice of any such pricing changes by posting new prices on the app and/or notifying you
via email or other prominent means. If you do not wish to pay the new fees, you can cancel the applicable
subscription before the change takes effect.
6. Refunds
- If you purchased a subscription or activated a free trial on the App Store: If you are eligible for a
refund, you must apply directly to Apple. To request a refund, please follow the instructions on the
Apple support page - https://support.apple.com/en-us/HT204084.
- If you purchased a subscription or activated a trial on Google Play: If you are eligible for a refund,
you must apply directly to Google. To request a refund, please follow the instructions on the Google
support page - https://support.google.com/googleplay/answer/2479637?hl=en.
- If you purchased a subscription or activated a free trial on our website: Except where required by law,
we do not offer refunds for any transactions. By making a purchase, you acknowledge and agree that all
purchases are non-refundable and/or non-exchangeable.
EU Residents Notice
If you are a resident of the European Union, you have the right to withdraw from the service agreement within
fourteen (14) days from the date of signing the agreement without providing any reason, unless you agree to
begin performance of the agreement immediately.
You hereby expressly agree and acknowledge that the performance of the agreement begins immediately, and once
our servers verify your purchase and the applicable purchase is successfully delivered to you, you will lose
the right to withdraw from the agreement. Therefore, unless the service is defective, you will not be
entitled to a refund for digital goods, but only a proportional refund for digital services.
Contact
If you have any questions about the subscription terms, please contact us at support@shengniu.top.
Last Updated:
2025-11-15